Thank you for choosing to shop at Kiry. We understand that timely and safe delivery of your purchase is important, and we strive to make sure that your shopping experience is hassle-free.
Shipping Time Frame:
After receiving your order, we will send you a dental impression kit within 2 days. After receiving your impression back, we will send you the most comfortable Night Guard customized for you within 3-4 days. Please note that this timeframe may be longer during peak seasons and holidays. Once your order has been shipped, you will receive an email with the tracking information so you can track your package.
We offer free standard shipping for all orders within the continental United States. This includes sending you the impression kit, you sending the impression back to us, and finally sending you the finished custom Night Guard. For overseas orders, international shipping rates will vary depending on the destination and weight of the package. Please note that we are not responsible for any customs fees or duties that may be incurred during shipping.
For standard shipping within the continental United States, we use USPS First Class Service that takes 2-5 business days to deliver depending on your location. For international shipping, we use DHL or USPS.
We are unable to ship to P.O. Boxes or APO/FPO addresses at this time. Additionally, we do not offer expedited shipping options. If you require your order to arrive by a specific date, please contact us before placing your order to ensure that we can accommodate your request.
Return and Refund:
If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund policy. Please visit our return and refund policy.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Thank you for choosing to shop at Kiry, and we look forward to serving you.